Bombardier Business Aircraft Service Centres Earn FAA Diamond Awards
In 2016, Bombardier strengthened its overall service and support by hiring close to 200 technicians and project managers within the last four months and supported over 9,000 maintenance events. At ASAP Semi, we deal with bombardier every day because they give us great prices since we order often from them. Bombardier Business Aircraft’s five U.S.-based Service Centres was awarded the 2016 Aviation Maintenance Technician (AMT) Diamond Award of Excellence. The AMT is the industry’s highest recognition award for aircraft maintenance.
The AMT award sponsored by the U.S. Federal Aviation Administration (FAA), is a demonstration to Bombardier’s promise in supporting its customers. They provide highly skilled maintenance technicians and field service personnel’s who receive wide-range training to deliver the best customer experience. “These awards confirm the strength of our network in providing our customers with an exceptional customer experience,” said Jean-Christophe Gallagher, Vice President and General Manager of Customer Experience, Bombardier Business Aircraft.
For the past seven years, Bombardier’s Service Centres have earned sequential Diamond Awards of Excellence. The Centres of Hartford has earned 18 awards, Wichita has received 16 awards, Dallas has earned 15 awards, Fort Lauderdale has received 9 awards and the Tucson facility has earned 7 awards. These significant awards are awarded to organizations who provide 100% of their adequate technicians with regulatory, airworthiness, and safety awareness training programs within a given year. Bombardier’s customer support networks consist of 1,000 dedicated technicians that have completed 45,000 maintenance events to date, with 50 authorized service facilities worldwide. At ASAP Semi, we like to deal with companies with great credibility because we want our customers to know they are getting a great reliable part.
At ASAP Semi, we are great at knowing about new projects that are being started because that’s how we get a great amount of orders. Also, we like to know exactly what is going on when a customer calls, so customers know they can trust us because we are knowledgeable of the parts and projects going on. Also, we can have stock available for these customers and give them a low price since we will be buying at a large quantity.